Studio Terms & Cancellation Policy

By clicking “I agree,” purchasing a membership, booking studio time, or using the studio and its premises, you agree to these Studio Terms (the “Terms”). These Terms form a binding agreement between Playroommedia147 LLC, a California limited liability company doing business as “Playroom 147” (“Studio,” “we,” “us”), and you (“you”). These Terms apply alongside the Studio Policies, which govern day-to-day conduct in the space and are incorporated herein by this reference.

Part 1. Terms That Apply to Everyone

1.1 Eligibility & Accounts

You must be at least 18 years old to purchase a membership or book a session. Minors may be present in the studio only under the continuous supervision of a responsible adult who has accepted these Terms. You are responsible for the accuracy of the information on your account, for keeping your login credentials confidential, and for all activity that occurs under your account.

1.2 Studio Use & Conduct

The studio is for private creative sessions and productions only. Public events, ticketed gatherings, workshops, or promotional events require a separate rental agreement. Studio access is available only during booked time through the booking system, and all bookings are subject to room availability. Studio operating hours are Monday through Sunday, 9:00 AM to 12:00 AM, and sessions must begin and end within operating hours.

You may not use the studio to produce content that is unlawful, that depicts minors in any sexualized manner, or that requires a permit, license, or filing you have not obtained. Open flame, pyrotechnics, hazardous materials, firearms (including replicas), animals, and rigging loads above the limits posted in the studio require written approval from Playroom 147 in advance. Smoking is prohibited on the premises.

1.3 Equipment, Studio Care & Damage Liability

• You are responsible for the proper use and care of all studio equipment, furniture, sets, and fixtures during your booking.
• Damage caused during a session by accident, misuse, negligence, or unsafe use may result in repair or replacement charges, billed to the payment method on file. Charges will be itemized, and you may dispute a charge in writing within 10 business days of notice.
• All studio equipment must remain on site unless approved in writing by Playroom 147 in advance.
• Equipment availability is subject to maintenance, repair, and prior reservations, and is not guaranteed for any specific session.
• You must follow the care instructions, posted safety limits, and staff direction that apply in the space.
• You are responsible for damage caused by outside gear or materials you bring, and for the conduct of any guests or crew you bring in.

1.4 Content, Intellectual Property & Likeness

• Your content. As between you and Playroom 147, you retain all right, title, and interest in the photographs, recordings, footage, and other works you create during your session (“Your Content”), subject to the license below and to payment in full of all amounts owed.
• Deliverables. Content produced by Playroom 147 for you under a Pro membership or a services addendum is delivered to you upon payment in full. Playroom 147 retains ownership of its project files, raw footage, presets, templates, and production methods unless otherwise agreed in writing.
• Marketing license. You grant Playroom 147 a non-exclusive, royalty-free, worldwide license to reproduce and display Your Content, your name, and your marks for the limited purpose of promoting the studio, including on its website and social channels. You may opt out at any time by written notice to playroommedia147@gmail.com, effective on a going-forward basis.
• Likeness. Playroom 147 may photograph or record the premises for documentation and promotional purposes. You are responsible for obtaining any release required from your guests, crew, and talent, and for their consent to appear in such material.
• Clearances. You are solely responsible for all rights, licenses, releases, and clearances required for Your Content, including music, wardrobe, artwork, and third party marks brought into the space.
• Studio marks. Nothing in these Terms grants you any right to use the Playroom 147 name, logo, or trade dress, or to represent yourself as affiliated with, endorsed by, or a partner of Playroom 147.

1.5 Assumption of Risk & Release of Liability

Use of the studio, its equipment, and its premises involves inherent risks, including physical injury, electrical hazards, and risks associated with production activity. By using the studio, you and your staff, agents, guests, and invitees voluntarily, knowingly, and expressly assume these risks, and agree to hold harmless, waive, and release the Studio and its agents, staff, employees, independent contractors, and owners from liability for any injury or damages as described below.

TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, YOU RELEASE AND FOREVER DISCHARGE PLAYROOM 147, PLAYROOMMEDIA147 LLC, AND THEIR OWNERS, MEMBERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AND AGENTS (THE “RELEASED PARTIES”) FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION FOR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM OR RELATED TO YOUR USE, OR YOUR GUESTS’ USE, OF THE STUDIO, ITS EQUIPMENT, OR ITS PREMISES, WHETHER SUCH CLAIMS ARE KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN. THIS RELEASE DOES NOT APPLY TO INJURY, DEATH, OR DAMAGE RESULTING FROM A RELEASED PARTY’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AND NOTHING IN THESE TERMS IS INTENDED TO LIMIT LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR ANY LIABILITY THAT MAY NOT BE LIMITED UNDER CALIFORNIA LAW, INCLUDING CALIFORNIA CIVIL CODE SECTION 1668.

You expressly waive the protections of California Civil Code section 1542, which reads:

A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.

Playroom 147 is not responsible for personal equipment, props, or materials you or your guests bring into the space; such items are left at your own risk. Proof of general liability insurance naming Playroommedia147 LLC as an additional insured may be required for certain bookings, guest counts, or production types (for example, larger crews, specialty rigging, open flame, or hazardous materials), with coverage limits and terms at Playroom 147’s discretion.

1.6 Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties, including independent contractors, from claims, damages, losses, and reasonable costs (including attorneys’ fees) arising from: your breach of these Terms; your or your guests’ use of the studio or its equipment; injury, death, or property damage caused by you or your guests during a session; or Your Content, including third party claims that Your Content infringes or misappropriates any right. Playroom 147 will notify you of any claim subject to this section and may, at its own expense, participate in the defense with counsel of its choosing. You may not settle any claim in a manner that imposes any obligation or admission on a Released Party without its prior written consent.

1.7 Disclaimer of Warranties

THE STUDIO, ITS EQUIPMENT, AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYROOM 147 DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PLAYROOM 147 DOES NOT WARRANT THAT ANY EQUIPMENT, ROOM, UTILITY, OR NETWORK WILL BE AVAILABLE, UNINTERRUPTED, OR FREE OF DEFECTS AT ANY GIVEN TIME.

1.8 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYROOM 147’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATED TO YOUR USE OF THE STUDIO WILL NOT EXCEED THE TOTAL FEES YOU PAID TO THE STUDIO IN THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. PLAYROOM 147 WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOST OR UNUSABLE CONTENT, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, AND WHETHER OR NOT PLAYROOM 147 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The limitations in this section do not apply to liability for gross negligence, willful misconduct, or fraud, or to any liability that cannot be limited under applicable law. These limitations apply even if a limited remedy fails of its essential purpose, and are an essential basis of the bargain between you and Playroom 147.

1.9 Force Majeure

Playroom 147 is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including fire, flood, earthquake, power or utility failure, building or landlord action, labor dispute, epidemic, public health order, civil unrest, or governmental action. If such an event prevents a booked session, Section 3.2 governs your remedy.

1.10 Changes to These Terms

Playroom 147 may update pricing, availability, or these Terms with reasonable notice, at least 30 days for material changes. Revised Terms are posted on this page with an updated “Last updated” date, and notice of material changes will be sent to the email address on your account. Continued membership or continued use of the studio after an update takes effect constitutes acceptance of the revised terms. If you do not agree to a revised version, your remedy is to cancel in accordance with Section 2.4 before it takes effect.

1.11 Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. This section applies to all disputes arising from or related to these Terms or your use of the studio facilities.

Informal resolution. Before filing a claim, you and Playroom 147 agree to attempt to resolve the dispute in good faith by contacting the other party in writing. If the dispute is not resolved within 30 days, either party may proceed as described below.

Binding arbitration. Any dispute not resolved informally will be settled by binding arbitration administered by the Judicial Arbitration and Mediation Services (JAMS) in Los Angeles County, California, under its Streamlined Arbitration Rules and Procedures then in effect, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court where eligible.

Arbitration fees. For claims brought by an individual consumer, Playroom 147 will pay all JAMS filing, administrative, and arbitrator fees in excess of the amount you would have paid to file the same claim in court, except where the arbitrator determines your claim was frivolous or brought for an improper purpose.

Delegation. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that it is void or voidable, except that a court will decide the enforceability of the class action waiver below.

EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. IF THIS PARAGRAPH IS FOUND UNENFORCEABLE AS TO A PARTICULAR CLAIM, THAT CLAIM WILL BE SEVERED AND HEARD IN COURT, AND THE REMAINING CLAIMS WILL PROCEED IN ARBITRATION.

Your right to opt out. You may reject this arbitration agreement by sending written notice to Playroommedia147 LLC, 4020 S Avalon Blvd, Los Angeles, CA 90011, or playroommedia147@gmail.com, within 30 days of first accepting these Terms. Your notice must include your name, the email on your account, and a clear statement that you reject arbitration. Opting out will not affect your membership, your bookings, or any other part of these Terms.

1.12 General

• Entire agreement. These Terms, together with the Membership Tier Schedule, the Studio Policies, and any written addendum signed by both parties, are the entire agreement between you and Playroom 147 regarding the studio, and supersede all prior discussions, quotes, and representations on that subject.
• Order of precedence. If these documents conflict, a signed addendum controls, then these Terms, then the Membership Tier Schedule, then the Studio Policies.
• Severability. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain in full force and effect.
• No waiver. A failure to enforce any provision is not a waiver of that provision or of any other right.
• Assignment. You may not assign or transfer these Terms or any membership without Playroom 147’s prior written consent. Playroom 147 may assign these Terms to an affiliate or to a successor in connection with a merger, reorganization, or sale of substantially all of its assets.
• Notices. Notices to you will be sent to the email address on your account and are effective when sent. Notices to Playroom 147 must be sent to playroommedia147@gmail.com or to the address in the Contact section, and are effective on receipt.
• Survival. Sections 1.3 through 1.9, 1.11, 1.12, and any payment obligation accrued before termination survive the expiration or termination of your membership or session.
• Independent parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Playroom 147.
• No third party beneficiaries. Except for the Released Parties, these Terms do not create any right or remedy in favor of any third party.
• Headings. Headings are for convenience only and do not affect interpretation.

Part 2. Membership Terms (Members)

2.1 Membership Access & Usage

• Unused membership hours expire at the end of each billing cycle and do not roll over, unless your tier states otherwise.
• Memberships are personal to the applicant (or authorized users on a business account) and may not be shared, sublet, or reassigned without written approval from Playroom 147.
• All bookings are subject to the advance booking limits of your tier.
• Missed sessions, late arrivals, or no-shows count against your monthly allotment and may not be rescheduled.
• Playroom 147 may limit the number of active memberships in any tier at its sole discretion, based on studio capacity, and may pause new enrollment in a tier at any time. Existing members are not affected by a later enrollment pause in their own tier.

2.2 Tiers & Minimum Commitment

• Basic, $450/month. 1 to 2 studio days per week, 2 to 3 hours per session, up to a maximum of 24 hours over 8 studio days per month. Hours scheduled for you. Member calendar access. 2 month minimum, renews month to month after, at the discretion of the Studio upon written request. 30 days’ written notice to cancel. Billed automatically each month on the original purchase date.
• Standard, $600/month. 3 to 4 studio days per week, 4 to 6 hours per day, up to a maximum of 96 hours over 16 studio days per month. Pick your own hours, subject to availability. Member calendar access. 2 month minimum, renews month to month after, at the discretion of the Studio upon written request. 30 days’ written notice to cancel. Billed automatically each month.
• Pro, $1,200/month. Everything in Standard. 1 to 2 full studio days each month, with a maximum of 126 hours over 18 studio days. Pre-production assets. Full content package (3 to 4 videos plus 2 photo shoots monthly). Brand consulting and artist development strategy. 1 month minimum commitment, unless otherwise agreed, renews month to month after, at the discretion of the Studio upon written request. 30 days’ written notice to cancel. Billed automatically each month. Enrollment is capped and subject to availability.

Current pricing and hour allotments are maintained in the Membership Tier Schedule, incorporated by reference. Playroom 147 may update pricing with at least 30 days’ notice. Studio operating hours are Monday through Sunday, 9:00 AM to 12:00 AM.

2.3 Automatic Renewal & Payment Authorization

• By purchasing a membership, you authorize Playroom 147 to charge your payment method on a recurring basis for membership fees, and on a one-time basis for damage charges, session fees, and other amounts owed under these Terms.
• You are responsible for keeping a valid payment method on file. If a charge is declined, Playroom 147 may retry the charge and may suspend studio access until the balance is paid.
• Amounts unpaid more than 10 days after the due date may accrue interest at 1.5% per month, or the maximum rate permitted by law, whichever is less, plus reasonable costs of collection.
• If you initiate a chargeback for a validly incurred charge, Playroom 147 may suspend access pending resolution and may recover the disputed amount and any associated fees.

2.4 Membership Billing & Cancellation

• All cancellation requests must be submitted in writing to playroommedia147@gmail.com.
• Membership remains active through the current billing cycle and terminates at the end of the required 30 day notice period.
• No refunds or prorated charges for unused time or partial months.
• Memberships canceled before the end of their minimum commitment period remain financially responsible for the remainder of that term.
• Playroom 147 may suspend or terminate a membership immediately, without refund, for violation of these Terms, nonpayment, unresolved damage charges, or conduct that endangers staff, other members, or the property.

Part 3. Non-Member Session Terms (Personal Projects)

These terms apply to one-time studio sessions booked by people who are not members, through the Personal Projects request process. Part 1 (everyone) also applies to you and to anyone you bring.

3.1 Booking & Payment

• A non-member session is requested through the Personal Projects page and confirmed by Playroom 147. Pricing is quoted per session based on scope and availability.
• After approval, you will receive an invoice for the quoted amount. Your requested time is held for 48 hours pending payment.
• A session is confirmed only once payment is received. If the invoice is not paid within 48 hours, the hold is released and the time becomes available to others.
• Sessions must begin and end within studio operating hours, Monday through Sunday, 9:00 AM to 12:00 AM.

3.2 Cancellation, Rescheduling & No-Shows

• Cancellations received at least 72 hours before the scheduled start time are eligible for a refund of the session fee, less a $35 processing fee.
• Cancellations received within 72 hours of the scheduled start time are non-refundable. At the Studio’s discretion, the session fee may be issued as studio credit valid for 90 days from the original session date.
• No-shows forfeit the full session fee. A booking is treated as a no-show if you have not arrived within 30 minutes of the scheduled start time and have not notified the Studio.
• Rescheduling is subject to availability and must be requested in writing at least 48 hours in advance. One reschedule per session, at the Studio’s discretion. A rescheduled session must take place within 60 days of the original date.
• Sessions involving a full studio day, specialty rigging, or additional crew require a non-refundable deposit of 50% of the quoted fee at the time of booking. The deposit is applied to the session fee and is forfeited on cancellation or no-show.
• If Playroom 147 cancels or reschedules a session due to equipment failure, facility issues, or circumstances beyond its reasonable control, you will be offered the next available comparable time or a full refund of amounts paid for that session. This is your sole remedy.

3.3 Scope of a Session

• A non-member session grants access only for the specific date, time, and duration booked. It does not include membership, ongoing access, priority booking, or any equipment or services beyond what is agreed in writing for that session.
• You are responsible for the conduct of any guests or crew you bring, and their compliance with these Terms.
• The equipment, damage, assumption of risk, release, and indemnification terms in Part 1 apply in full to your session.

Acceptance of These Terms

By checking “I have read and agree to the Studio Terms” and completing your membership purchase or session booking, you acknowledge that you have read, understood, and agree to be bound by these Studio Terms in full, including the damage liability, assumption of risk, release, California Civil Code section 1542 waiver, indemnification, warranty disclaimer, limitation of liability, arbitration, and class action waiver provisions above. Your click constitutes your electronic signature and has the same legal effect as a handwritten signature.

If you do not agree to these Terms, do not complete your booking and do not use the studio.

You will be asked to accept these Terms again if they are materially updated. A record of your acceptance, including the date and the version of the Terms accepted, is retained by Playroom 147.

Contact

Questions about these Terms may be sent to playroommedia147@gmail.com or Playroommedia147 LLC, 4020 S Avalon Blvd, Los Angeles, CA 90011. Cancellation requests must be sent to the same email address, as described in Section 2.4.